At dua66, your privacy is not a policy checkbox — it is a core commitment. This Privacy Policy explains in plain, straightforward English exactly what personal data dua66 collects from Pakistani players, why we collect it, how we use it, and the rights you have over your own information.
Our Commitment to You
Before getting into the legal detail, here is a plain-English summary of how dua66 approaches your data. These six principles guide every data-related decision we make.
dua66 only collects personal data that is genuinely necessary to operate your account, process PKR transactions, and meet our regulatory obligations. We do not collect data speculatively or for purposes unrelated to running the platform.
All data stored by dua66 is protected using 256-bit SSL encryption in transit and industry-standard encryption at rest. Access to personal data is restricted to authorised staff on a strict need-to-know basis. We review our security practices regularly.
dua66 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Full stop. Your information exists to serve your account — not to generate secondary revenue for dua66 or anyone else.
You have the right to access, correct, export, and delete your personal data held by dua66. These are not theoretical rights buried in fine print — they are exercisable rights that our support team will action promptly upon a written request.
Where dua66 must share data with third parties — such as payment processors like JazzCash and EasyPaisa, or our KYC verification provider — we share only the minimum data required and only with partners who are contractually bound to protect it.
dua66 does not retain personal data indefinitely. Retention periods are defined for each data category and driven by regulatory requirements under our international gaming license. When data is no longer needed, it is securely deleted or anonymised.
SUMMARY: dua66 collects your personal data to operate your account, process PKR payments, verify your identity, and comply with our gaming license obligations. We do not sell your data. You have clear rights over your information and can exercise them at any time by contacting our support team at [email protected].
1.1 This Privacy Policy describes how dua66 ("dua66," "we," "us," "our") collects, uses, stores, shares, and protects personal data relating to individuals ("you," "your") who use the dua66 Platform at dua66.vip, including all games, sportsbook markets, payment services, promotions, and customer support interactions.
1.2 dua66 is committed to handling your personal data responsibly and in accordance with applicable data protection principles. We have written this Policy in plain English so that every dua66 player — whether based in Karachi, Lahore, Islamabad, Faisalabad, or anywhere else in Pakistan — can understand exactly how their information is handled.
1.3 This Policy should be read alongside the dua66 Terms & Conditions and Responsible Gaming Policy, both available on this website. By registering a dua66 account or using the Platform in any way, you acknowledge that you have read and understood this Privacy Policy.
1.4 If you have any questions about this Policy or about how dua66 handles your data, please contact us at [email protected] before using the Platform.
2.1 For the purposes of applicable data protection law, the data controller responsible for your personal data is the entity operating the dua66 Platform under its international gaming license.
2.2 All data protection queries, subject access requests, and complaints should be directed to our dedicated privacy contact: [email protected]. We will acknowledge all written requests within 5 business days and aim to resolve them fully within 30 days.
2.3 Where dua66 engages third-party service providers who process personal data on our behalf (for example, KYC verification providers, payment processors), those parties act as data processors under dua66's instruction and are bound by written data processing agreements that impose equivalent data protection obligations.
3.1 The table below sets out the categories of personal data that dua66 collects, together with the specific data points within each category.
| Category | Data Points Collected |
|---|---|
| Identity Data | Full legal name, date of birth, gender, CNIC or passport number, photograph (from ID documents submitted for KYC) |
| Contact Data | Email address, mobile phone number, residential address, city (e.g. Karachi, Lahore, Islamabad) |
| Financial Data | JazzCash account reference, EasyPaisa account reference, HBL / UBL / Meezan Bank account details (partial IBAN), transaction history, deposit and withdrawal amounts in PKR, cryptocurrency wallet addresses |
| Account Data | Username, account ID, registration date, account status, bonus history, wagering activity, game history, bet records |
| Technical Data | IP address, device type, operating system, browser type and version, time zone, session duration, pages visited on dua66.vip |
| Communications Data | Live chat transcripts, support email correspondence, feedback submissions |
| Responsible Gaming Data | Self-imposed deposit limits, cooling-off periods, self-exclusion records, problem gambling flags raised by our monitoring systems |
3.2 Sensitive Data. dua66 does not intentionally collect special categories of sensitive personal data (such as health data, religious beliefs, or political opinions). If you voluntarily disclose such information — for example, in a support chat — we will handle it with additional care and will not use it for any purpose beyond resolving your immediate query.
4.1 Directly from you. The majority of personal data dua66 holds about you is provided directly by you — at registration, during KYC verification, when making deposits or withdrawals, when contacting our support team, or when participating in promotions.
4.2 Automatically. When you access dua66.vip, our servers and analytics tools automatically collect Technical Data including your IP address, device information, and browsing behaviour on our Platform. This is standard practice for all online platforms and is necessary to maintain security and platform performance.
4.3 From third parties. dua66 may receive data about you from the following third-party sources:
5.1 dua66 processes your personal data on the following legal bases:
6.1 dua66 uses the personal data described in Section 3 for the following specific purposes:
7.1 dua66 does not sell your personal data. We share your data only in the circumstances described below and only to the minimum extent necessary for each purpose.
7.2 Service providers and data processors. dua66 engages carefully selected third-party service providers who process data on our behalf. These currently include:
All service providers are bound by written contracts that prohibit them from using your data for any purpose other than the specific service they provide to dua66.
7.3 Regulatory and legal disclosure. dua66 may be required to disclose personal data to regulatory bodies, gaming license authorities, law enforcement agencies, or courts where required by law or where dua66 has a good-faith belief that disclosure is necessary to protect the safety of any person, prevent fraud, or defend against legal claims.
7.4 Business transfers. In the event that dua66's business is acquired, merged with, or substantially restructured, your personal data may be transferred to the acquiring or successor entity as part of that transaction, subject to equivalent privacy protections continuing to apply.
8.1 dua66 uses cookies and similar tracking technologies on dua66.vip. A cookie is a small text file placed on your device when you visit our Platform. Cookies help us recognise you between sessions, maintain your login state, and understand how players use our Platform.
8.2 dua66 uses the following categories of cookies:
8.3 You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the dua66 Platform, including the ability to log in or complete transactions.
9.1 dua66 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:
9.2 While dua66 takes data security seriously, no online platform can guarantee absolute security. You are responsible for keeping your own account credentials confidential. If you suspect your dua66 account has been compromised, contact us immediately at [email protected].
10.1 dua66 retains personal data for the periods set out below, or for longer periods where required by our gaming license, anti-money laundering regulations, or other applicable law:
10.2 When the applicable retention period expires, dua66 will securely delete or anonymise your personal data so that it can no longer be associated with you.
11.1 You have the following rights in relation to the personal data dua66 holds about you. To exercise any of these rights, contact our support team in writing at [email protected].
Request a copy of all personal data dua66 holds about you (a Subject Access Request). We will provide this within 30 days at no charge.
Request that inaccurate or incomplete personal data held by dua66 be corrected. Account details can also be updated directly in your profile settings.
Request deletion of your personal data where it is no longer needed for the purpose it was collected. Note that regulatory retention obligations may prevent full erasure in some cases.
Request that dua66 restricts processing of your data — for example, while a dispute about its accuracy is being resolved — rather than deleting it.
Request your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider if you choose.
Object to dua66 processing your data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where your individual circumstances justify it.
11.2 dua66 will not discriminate against you for exercising any of the above rights. Exercising your privacy rights will not affect the availability of your dua66 account or any services you use, except where deletion of data that is strictly necessary to provide the service makes continued provision impossible.
12.1 The dua66 Platform is strictly intended for adults aged 21 and over. dua66 does not knowingly collect, use, or retain personal data from any individual under the age of 21. Age verification is a mandatory step in the dua66 registration and KYC process for this reason.
12.2 If dua66 becomes aware that personal data has been collected from an individual under 21 — whether through registration, KYC, or any other process — the associated account will be closed immediately and all personal data collected will be deleted as promptly as possible, subject to any overriding regulatory retention obligations.
12.3 Parents and guardians are encouraged to make use of parental control software to prevent underage individuals from accessing gambling websites including dua66.vip.
13.1 dua66 operates under an international gaming license and uses service providers whose infrastructure may be located outside of Pakistan. This means that your personal data may be transferred to, stored in, or processed in countries other than your country of residence.
13.2 Where dua66 transfers personal data internationally, we take steps to ensure that appropriate safeguards are in place to protect your data to a standard that is equivalent to the protections described in this Privacy Policy. These safeguards include contractual data protection clauses in our agreements with all data processors who operate outside Pakistan.
13.3 By registering a dua66 account and using the Platform, you acknowledge and consent to the transfer of your personal data on the basis described in this section.
14.1 dua66 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, Platform features, or applicable legal requirements. The date at the top of this page will always reflect when the Policy was last updated.
14.2 Where changes are material — for example, where we introduce a new purpose for using your data or add a new category of data sharing — dua66 will notify registered players by email at least 14 days before the changes take effect.
14.3 Your continued use of the dua66 Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you should stop using the Platform and request account closure before the revised Policy takes effect.
15.1 If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data dua66 holds about you, please contact our privacy team through one of the following channels:
Your privacy matters to us. dua66 is built on the trust of Pakistani players from Karachi to Peshawar. If you ever feel that your data has been mishandled, please tell us first — we are committed to resolving all concerns promptly, fairly, and transparently. Thank you for taking the time to read our Privacy Policy.
Your data is protected, your account is secure, and fast PKR payouts via JazzCash and EasyPaisa are always available. 21+ only. Play responsibly.